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Expert Insights

Gen Z Dishes on Loyalty – This is What You Need to Know

When it comes to loyalty programs, the rules are changing—and no group is rewriting them faster than Gen Z. A recent collaboration between Vital, Punch, and our team uncovered some critical insights into what this demographic values in loyalty...

Expert Insights

Realizing better results for multi-unit restaurant brands with little known law

There are many laws that restaurant leaders have on their radar today, but there is one law that's little known or often overlooked. And this law is the key to realizing fantastic results across ever part of a restaurant...

Expert Insights

The resurgence of “value” as an order driver & how to avoid the misconceptions

Panera's sweeping menu changes focus on Value as a driver, but this doesn't mean they're going dollar menu and neither should you.

Why Disregarding Digital ADA Compliance Could Cost Brands More than Litigation

This article was originally published in QSR Magazine In the ever-evolving landscape of restaurant technology, the allure of crafting a compelling and effective digital experience is paramount. However, amidst the rush to captivate audiences with stunning visuals and seamless...

Expert Insights

Restaurants are set to win big with mixed reality experiences thanks to Apple

This article was originally published on Nation’s Restaurant News Virtual Reality hardware products have been akin to flash paper. They burn real hot then quickly fizzle out, having barely scratched the surface of adoption. With the introduction of Apple...

Building an Inclusive Digital Experience: The Importance of ADA Compliant Multi-Unit Restaurant Websites

After serving neighborhoods across the Carolinas for more than 20 years, Hickory Tavern was in need of a refreshed experience, from brand identity through website, that would immerse their most loyal patrons while realizing optimal, measurable returns.

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